Thursday, May 1, 2014

AED Program Management

AED Program Management now Available!

AED Program Management Free Trial 

An AED (Automated External Defibrillator) requires ongoing maintenance and management. Whether your AED program consists of one AED at home or office, or thousands of AEDs deployed globally, HeartSmartPro is the tool you need to ensure your AED is ready when you need it. 

Features Include 

  • Web-based user login interface
  • Hierarchy of users from program management to site coordinators
  • Track and be notified of pads and/or battery expiration(s)
  • Track and be notified of CPR/AED certification expiration
  • Log & record monthly checks on AED equipment
  • Log & record incident reports
  • Order replacement pads and/or batteries
  • Receive members only discount on all AED Pads and Batteries was developed for the purpose of post-sale support of automated external defibrillators ( AEDs ) sold through our parent company,
As one of the industry's leading AED suppliers we know and firmly believe in the necessity of maintaining an AED once deployed. For that reason we have developed this user friendly program to help ensure the AED you purchase is ready when you need it. will consolidate your AED program into an organized system of checks and balances including not only updates on critical equipment such as pads and batteries but updates to ensure you and your staff are up to date on training as well.
Our parent company is an authorized provider for leading AED manufacturers. We have built our reputation on providing reliable products at an affordable cost. Our company is dedicated to educating and providing the public with the products and training necessary to react timely and efficiently during emergency situations.
Together with our network of American Heart Association and American Red Cross Instructors, and state of the art tools such as we strive to ensure our customers are prepared with the equipment, knowledge and support needed to respond to a SCA emergency.

Thank you for your interest in AED Program Management

Wednesday, March 12, 2014


The ZOLL AED Plus is an automated external defibrillator created to aid in situations where SCA (sudden cardiac arrest) strikes at random. The ZOLL AED Plus delivers the same efficiency and functionality as the professional equipment that medical personnel use every day in emergency situations.

With the ZOLL AED Plus, the rescuer can easily follow on-screen prompts and voice commands that show them exactly what to do. Even someone that is completely unfamiliar with medical technology can use this device in dire situations. The device gives clear instructions to the user, who is able to deliver a shock if the device determines that it is necessary.

The accompanying CPR-D Padz or Stat-Padz II are used in conjunction with the ZOLL AED Plus to easily demonstrate how to prepare the SCA victim for treatment. A feedback system is also included in the device that keeps up with the rescuer in real time to let them know how effective their CPR performance is. With an internal metronome and a helpful screen display, it's easy for the rescuer to know whether they need to modify the pace of their chest compressions.

The ZOLL AED Plus comes with a number of accessories that have long shelf lives including DPR-D Padz or Stat-Padz II, a soft carrying case, a CPR/AED rescue kit, and more.

The ZOLL AED Plus is currently  $1699.00 with free shipping on

Tuesday, March 11, 2014

AEDs in Sports

 Athletes are typically in great shape. While it might seem unthinkable that sports could be a cause for heart failure in athletes, the truth is that heart failure in sports can happen for a number of reasons. An AED, or automated external defibrillator, is a necessity in this scenario.

A growing number of sports venues are investing in AEDs. The reason is simple: an AED is the most efficient way to successfully provide immediate emergency medical care to an individual experiencing a cardiac event. In sports, heart failure, or cardiac arrest can occur due to an undiagnosed heart condition or trauma. When an athlete's heart stops beating, immediate care is needed to stimulate the heart's electrical conduction.

In an emergency situation where an athlete's heart has stopped beating, the best way for bystanders to respond is y contacting emergency services and then using an AED. These portable, lightweight devices can be used by anyone who can follow the simple instructions. In the event of spontaneous cardiac arrest, coaches, other players or spectators can easily use the AED to detect if defibrillation is necessary, and attach the electrodes, follow the given commands, and determine if defibrillation is necessary.

AEDs in sports make it possible to defibrillate the heart of an athlete who is suffering cardiac arrest. This method is the fastest, simplest, most reliable way to accomplish defibrillation on the field, at the court or in the rink. AEDs have been a standard in the medical field for some time, being used in paramedics, hospitals and doctor's offices. Now, athletic associations are seeing the need for AEDs in sports.

Large sports venues now have AEDs, but small sports groups are also using them. High school teams, for example, have seen the importance of having an AED on hand. In Rohnert Park, California, an eight year old boy suffered cardiac arrest during a baseball game. He was up to bat, and the pitcher threw the ball. The boy was unable to hit the ball; instead, the baseball hit him on the left side of his chest and he fell down, unresponsive. He'd suffered from commotio cordis, or cardiac arrest caused by trauma. If an AED had not been present that day, the boy would have succumbed to his injuries in minutes. Fortunately, an AED was used and he survived.

At, we understand the need for AEDs in sports. Young athletes and professionals alike deserve the security of having an AED present where they play. If you are interested in learning how your sports team or venue can get an AED, please contact us for details.

Wednesday, February 5, 2014

Zoll AED Plus

The Zoll AED Plus is a top of the line automatic external defibrillator, designed to assist you in saving the life of a person suffering from Sudden Cardiac Arrest (SCA), whether they require a shock or not.

The Zoll AED Plus can be easily used by anyone aiding a victim of cardiac arrest. When the AED Plus is turned on, voice and text prompts immediately accompany the user with light prompts making sure even someone unexperienced can help in an emergency situation. The messages give users rescue instructions so that anyone can use it, and will not administer a shock unless required.

The Zoll AED Plus works with the Zoll CPR-D-padz which helps by coaching the user preforming CPR, removing guess-work from an emergency. Compression depths are measured and voice instructions allow the rescuer to know how deep compressions are. The adaptive metronome helps guide users throughout the CPR process. The Zoll Plus AED with CPR-D-Padz ensure you are able to assess and treat almost every occurrence of Sudden Cardiac Arrest even if a shock is not needed. The AED Plus removes the fear from rescue situations, and is ideal for any individual to save a life.

All AEDs require maintenance, however, with the Zoll AED Plus, both the Zoll CPR-D-padz and the recommended batteries carry up to a five year shelf-life. This allows for peace of mind as well as a low cost of ownership.

At we package the Zoll AED plus with everything you need including the carry case, CPR rescue kit, wall sign, inspection tag, window decal and wall cabinet. We also offer discounted prices for churches, schools, police stations and firefighters.

Tuesday, February 4, 2014

Using an AED FAQs

When someone is suffering from Cardiac Arrest, it is going to be a stressful situation.  If you have never been in a situation where using an Automatic External Defibrillator was necessary, or even if you have, the experience can be a very scary. To help prepare to be able to act appropriately in this situation, here are a few of the most commonly asked questions someone might have.

How do I know if someone needs an AED?

Shake them gently and shout, “Are you okay?” If the victim does not respond then you should apply an AED if one is available. The AED will determine if a shock is required and will not deliver a shock if it is not. Do not worry that you may cause harm by applying an AED to a non-responsive person. When in doubt always apply an AED to a non-responsive person if available.

Do I use the same procedure for a child as I do for an adult?

Infants and children should never be shaken, so pinch the child on the inside of the upper arm instead. With infants and young children there is a much higher chance that they may be experiencing a chocking event rather than SCA. For this reason it is recommended that you first check for airway obstruction by delivering 2short rescue breaths and watching carefully to see if the chest rises. If the chest rises you should apply an AED as soon as one is available. If the victim is under 8 years of age or less than 55lbs. you will need to change the AEDs pads from adult to pediatric or insert a pediatric key to reduce the energy to be delivered.

Can I shock a child’s heart? 

Children rarely suffer from the type of arrhythmia for which defibrillation is helpful. However, an AED can be equipped with pediatric electrodes that will monitor the child’s heart and deliver the right amount of electrical current for its size if they need to be defibrillated. What if I apply the AED to someone who fainted but did not suffer cardiac arrest? When you apply the AED pads to a person’s chest, the machine automatically checks to determine if his heart is beating normally. It will not allow you to deliver a shock unless the person needs one. If the machine says, “No shock required," just leave the pads in place and stay with the person until help arrives. You may be instructed to deliver CPR rather than deliver a shock.

How much clothing do I need to remove in order to use an AED?

To use the AED safely you should be able to see the person’s entire chest. If the victim is female, remove her bra. (Cut through it if necessary.) Remove any metal jewelry, too. Metal conducts electricity and may get hot enough to burn the victim’s skin when you deliver a shock.

What should I do if the person has a very hairy chest? 

The defibrillator pads must make good contact with the skin in order to work properly, so remove as much hair as you can. If you don’t have a razor, trim as much as you can with a scissor. If you don't have a scissor, attach the pads over the hair and press them down as firmly as you can.

What should I do if the person is wearing a medication patch on his chest? 

Do not apply the electrodes directly on top of a medication patch. Remove the patch and put it aside so you can show it to rescue personnel when they arrive.

Can I defibrillate on a wet surface? 

Water is an electrical conductor, so if at all possible, avoid using the defibrillator on a wet surface. However, if it is impossible to get to a completely dry location (e.g in a drowning or if you are outside in the rain) don’t waste time moving the victim. Avoid standing directly in water, and dry the patient off quickly before using the AED.

Should I do CPR or apply the AED first? 

If you or someone else saw the person collapse, apply the AED immediately. If you do not know how long the person has been unconscious, do two minutes of CPR and then apply the AED. (Defibrillation is less successful if the heart has been deprived of oxygen for a long time.) Whether or not you deliver a shock, continue CPR as long as the person remains unconscious or until help arrives.

If the person’s pulse comes back, should I remove the AED pads?

No. Leave the pads in place and continue to monitor the patient until help arrives. Even after successful defibrillation, the victim may revert to an unstable rhythm and require additional shocks.

Do I need to remove the defibrillator pads before doing chest compressions? 

No, leave the pads in place and check the AED again after two minutes of CPR. The person may need additional shocks.

Can I deliver more than one shock? 

If the person remains unconscious after one shock, continue CPR for two minutes and then deliver another shock if the machine prompts you to do so. Check the AED about every two minutes; it will tell you to whether to deliver additional shocks. With all new model AEDs, you will be prompted and guided through the event.

Can I use the AED on a pregnant woman? 

Yes. Shocking the mother’s heart is not likely to harm the fetus, but being deprived of oxygenated blood while the mother’s heart is not beating effectively can cause the unborn child irreparable harm.

Can I use the defibrillator on someone with a pacemaker or an implantable defibrillator?

Yes, but place the electrodes about 1 inch away from the implanted device. You should be able to see the outline of the device under the skin.

What if the patient regains a pulse but is not breathing or is breathing slowly?

If the person is not breathing or if he is breathing very shallowly and his lips appear blue, perform rescue breathing at a rate of about 12 breaths per minute or one breath every 5 seconds.

If defibrillation is so important, why should I do CPR?

Even when defibrillation is successful, the heartbeat still may be irregular or very weak. CPR is necessary to maintain circulation and oxygen delivery to the brain and other vital organs, including the heart muscle itself.

What if I forget how to use an AED?

Don’t worry about forgetting! All AED’s are equipped with voice prompts and visual instructions that tell you exactly what to do and how to proceed.

What if I make a mistake?

It is difficult to make a mistake using an AED; the machine guides your actions every step of the way. However, even if you do not do everything perfectly, it is far better to try to resuscitate the victim than to do nothing at all.

Can I be sued for using an AED?

Unfortunately, anyone can sue anyone in the United States. However, most states have Good Samaritan laws that protect laypersons who initiate lifesaving measures from legal liability. To date, no layperson has been found legally liable for using an AED.

Can I accidentally shock myself or another rescuer?

Generally, it is not possible to shock yourself while using a defibrillator. However, anyone who is touching the patient could receive a shock, so make sure to yell, “Clear!” before you deliver the shock.

Should I seek out training? 

We strongly recommend taking a CPR/AED class. They are easy to find and available from a number of institutions, most notably, the American Heart Association and American Red Cross. Like most things in life, practice makes perfect.

Have any other questions about using an AED? Ask the experts at Heartsmart by commenting below!

Thursday, January 2, 2014

AED Maintenance – Lifetime Tracking & Notifications

Not all AED purchases are equal.  When purchasing an automatic external defibrillator from Heart Smart, included in your purchase are several bonuses like free lifetime tracking and notifications. When you purchase a new AED it is important to have a plan in place to continually track your AEDs maintenance. 

With lifetime AED tracking and notifications, we will track the life of your AED for you and notify you of all manufacturer software updates. When a manufacturer update is available for a defibrillator, we provide the assistance needed to make sure your AED is always up to date.

Not only will we keep track of software updates, but also record the serial numbers of all your AEDs with expiration dated for your batteries and pads. When is it is time to replace the essential pads and batteries, we will send you a notification to remind you.

Purchasing an automatic external defibrillator is an important investment to the safety of staff and visitors for any organization or business.  We make taking care of that investment easier with free lifetime tracking and notifications.  Maintaining your investment and making sure your AED is ready when needed is a priority for any AED program and we are here to help ensure your program is a success. 

Wednesday, December 11, 2013

Monitoring and Maintaining AEDs with HeartsmartPro

After purchasing an AED, the device will require regular maintenance and monitoring to ensure it is working when needed in an emergency. By setting up a plan to monitor automatic external defibrillators, companies and organizations can know that the equipment will always be ready.

There are several important factors that need to be monitored in an effective AED program.

To keep on top of maintenance of an AED the following steps should take place regularly.

Checking for AED updates
Checking for expired AED pads and batteries
Tracking CPR/AED certification expiration
Monthly AED equipment checks
Recording incident reports
Ordering replacement pads and/or batteries
CPR/AED training and re-training

To make sure these steps are taken, someone should be given the responsibility to both complete the tasks and also record them to know when equipment has been checked and new replacement parts ordered.

To make monitoring your AED program effective, Heart Smart is pleased to announce HeartSmartPro.  With this new product, free for 1 year after any purchase of an AED from Heart Smart, you will be confident your AED will be ready to use when it is need most.

HeartSmartPro is a service that provides all the monitoring and maintenance required to keep an AED maintained and ensure a complete AED program is effective. It includes a web-based user login interface to make it simple for anyone to log in.  Within the system administrators can set up a hierarchy of users from program managers to site coordinators to make sure anyone who needs to be involved is given the access they need.

HeartSmart Pro sends monthly e-minders of all the necessary steps of an AED program. Beyond the reminders to keep your AED program efficient and maintained, it keeps track of what has been done by logging and recording monthly checks on AED equipment and incident reports. You can also easily order replacement pads and batteries for your Automatic External Defibrillator while receiving a member’s only discount.

With this new service from Heart Smart Technologies, maintaining an AED program is easy and effective.